Welcome
Deep Listening is an approach I've evolved that enables people to engage more meaningfully and truly understand others. It's guided by curiosity, empathy and respect.
I work with leaders to enhance their effectiveness and foster an open empowering environment in their organisations and beyond. I collaborate with polarised communities where Deep Listening
is needed most.
The Deep Listening approach has been demonstrated to establish deeper connections where people feel safe to express themselves and genuinely understood, even if they profoundly disagree.
In April 2026 I gave a TED talk on Deep Listening at the TED conference in Vancouver, soon to be published on TED.com HarperCollins published my book on Deep Listening, UK and US in 2025. The book has been named FT top business books to read this month, featured in McKinsey Talks, Next Big Idea Book Club, MSNBC, CNBC, Forbes, The Big Issue, BigThink, PublishersWeekly, the Reuters Institute for the study of Journalism, the New Statesman, and the Church Times. I’ve spoken about Deep Listening on BBC Radio 4 Woman’s Hour, The World on US public radio, to students at Columbia University and Yale, the Obama Fellows, teams at the Atlantic Council and the Ford Foundation. Korean and Portuguese translations will be published in 2026.
